Privacy policy for Peepz

Effective Date: May 14th 2025.

PEEPZ Technologies Services (No.B3251/2024) (“Peepz,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use the Peepz application and services (“Services”).

Please read this Privacy Policy carefully to understand our practices regarding your information. By using Peepz, you consent to the data practices described in this Privacy Policy.

1. Information We Collect

We may collect several types of information, including:

Personal Information
Information that identifies you as an individual, such as:
- Registration Data: Including name, email address, phone number, and username when
  you create an account.
- Financial Information: Payment details for transactions processed by third-party
  payment processors (Stellar, Circle, etc.).
Non-Personal Information
Information that does not directly identify you, such as:
- Usage Data: Including IP addresses, browser types, operating systems, referring URLs, and pages visited.
- Device Information: Device identifiers, device model, and mobile network information.
- Cookies and Tracking Technology: Cookies, web beacons, and similar technologies to track activity and enhance the user experience.
Sensitive Information
With your consent, we may collect certain sensitive data (e.g., location data) as needed for specific features within the Peepz application.

2. How We Use Your Information

We may use your information for various purposes, including:

Providing and Enhancing Services: To deliver, personalize, and improve Peepz and its functionalities, including N8N automation, Kubernetes orchestration, Libre Translate, React Native interface, and AI-powered features.
Transaction Processing: To process payments and verify transactions via Rapyd, Stripe, and other financial service providers.
Communications: To send you notifications, updates, and promotional offers (if consented).
Security and Fraud Prevention: To ensure the safety and security of your account and our platform.
Legal Compliance: To comply with applicable laws, regulations, and legal processes.

We may also aggregate or anonymize your information to create statistical or benchmark data that cannot be used to identify you.

3. Disclosure of Your Information

We may share your information as follows:

With Service Providers: Such as Rapyd, Stripe, Alpaca, Elasticsearch, and other vendors providing essential services to Peepz.
With Business Partners: To offer enhanced features or products that complement our Services.
For Legal Requirements: When required by law or necessary to comply with legal proceedings, protect our rights, or enforce our Terms and Conditions.
During Business Transfers: If Peepz undergoes a merger, acquisition, or sale, your information may be transferred as part of the transaction.

4. Third-Party Services and Integrations

Peepz integrates with third-party service providers for certain functionalities. These providers may have access to personal information as required to perform their functions. We encourage you to review their privacy practices as we do not control their policies.

Stellar and Circle for payment processing.
Alpaca for financial data and trading services.
Libre Translate for translation services.
Elasticsearch and Kibana for search and analytics.
Onyx Runtime for runtime management of applications.

These services operate under their privacy policies and have their own standards for data handling, which may differ from ours.

5. Data Security

At Peepz, safeguarding your personal information is our top priority. We implement advanced security measures to protect your data from unauthorized access, loss, misuse, or alteration. Our security protocols include:

End-to-End Encryption: Ensuring that your messages and sensitive data remain private and secure.
Secure Data Storage: Utilizing highly protected environments with advanced encryption and security protocols.
Access Control & Authentication: Restricting access to authorized personnel and requiring strong authentication methods.
Biometric Security: Supporting fingerprint and facial recognition authentication where applicable, providing an additional layer of protection for your account.
Regular Security Audits: Continuously monitoring and updating our security infrastructure to detect and prevent vulnerabilities.

While we take extensive precautions, it’s important to note that no security system is entirely impenetrable in an evolving digital landscape. To further enhance your security, we strongly encourage you to:

Use strong, unique passwords for your Peepz account.
Enable two-factor authentication (2FA) for an extra layer of security.
Utilize biometric authentication when available for faster and more secure access.
Stay vigilant against phishing attempts and unsolicited requests for personal information.

If you suspect unauthorized access or a security breach related to your account, please contact us immediately. Your privacy and security are at the core of our commitment, and we continuously strive to uphold the highest standards of data protection.

6. Data Retention

At Peepz, we retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including providing our services, complying with legal obligations, resolving disputes, and enforcing our agreements.

Our data retention practices include:

Active Account Data: While your account is active, we retain necessary information to
ensure seamless service.
Legal & Compliance Obligations: Certain data may be retained for a longer period to
comply with financial, legal, or regulatory requirements.
Security & Fraud Prevention: We may retain specific data for risk management, fraud detection, and security purposes.
Anonymization & Secure Deletion: When your data is no longer required, we will either securely delete, anonymize, or aggregate it, ensuring that it can no longer be linked back to you.

You can request account deletion or data removal by contacting us, and we will process your request in accordance with applicable legal and regulatory requirements. However, please note that some residual data may remain in backup archives for a limited time as part of our security protocols.

Your privacy is our priority, and we are committed to managing your data responsibly, securely, and transparently. If you have any questions about our data retention practices, feel free to reach out to us.

7. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

Access and Correction: Request access to or correction of your personal information.
Data Portability: Obtain a copy of your information in a structured, commonly used format.
Deletion: Request the deletion of your personal information, subject to certain legal exceptions.
Consent Withdrawal: Withdraw consent to certain data processing activities where reliance on consent applies.

To exercise any of these rights, please contact us at Legal@peepzchat.io. We will respond within the timeframe required by applicable law.

8. Children’s Privacy

At Peepz, we are deeply committed to protecting the privacy and safety of all our users, especially minors. Our platform is designed for individuals aged 18 and older, and we strongly emphasize that anyone under the age of 18 must only use Peepz under the active supervision of a parent or legal guardian.

We do not knowingly collect, store, or process any personal information from children under the age of 13. If we discover that a child under 13 has provided us with personal data, we will take swift action to remove it from our systems. Our team continuously monitors compliance with privacy regulations to ensure that Peepz remains a safe and secure environment for all users.

If you are a parent or guardian and believe that your child’s information has been shared with us without your consent, please contact us immediately. We take such concerns very seriously and will work promptly to address them. At Peepz, user safety and privacy are our top priorities, and we are committed to fostering a secure and responsible digital space for our community.

9. International Data Transfers

Peepz operates on a global scale, which means your information may be transferred to, processed, and stored in countries outside your own, including jurisdictions within and beyond the Eastern Caribbean Currency Union (ECCU). These transfers are essential for delivering our services, optimizing platform performance, and ensuring a seamless user experience across different regions.

We recognize the importance of data security and privacy, particularly when personal information moves across international borders. To safeguard your data, we implement industry-leading security measures, including encryption, secure data transmission protocols, and strict compliance with applicable privacy laws. For users within the ECCU, we adhere to regional data protection standards while also ensuring compliance with international frameworks such as the General Data Protection Regulation (GDPR) and other relevant regulations.

When necessary, Peepz establishes data transfer agreements and adequate safeguards to ensure that your personal information receives the highest level of protection, regardless of where it is processed. By using Peepz, you acknowledge and consent to these international data transfers as part of our operations.

If you have concerns regarding how your data is handled across borders, please contact us. We are committed to transparency, security, and maintaining the highest standards of data protection, whether your information is processed within the ECCU or internationally.

10. Cookies and Tracking Technologies

At Peepz, we use cookies and similar tracking technologies to enhance your experience, improve platform functionality, and personalize content based on your preferences. These technologies help us analyze usage patterns, optimize performance, and provide a seamless and secure user experience.

Cookies may be used for various purposes, including:

Essential Functionality: Ensuring core features of Peepz work smoothly.
Performance & Analytics: Tracking user interactions to improve app performance.
Personalization: Remembering your preferences for a more tailored experience.
Security & Fraud Prevention: Detecting suspicious activity and enhancing security measures.

You have control over how cookies are used. You can manage or disable cookies through your browser settings or device preferences. However, please note that restricting cookies may affect certain features of Peepz, potentially limiting functionality such as personalized content, seamless navigation, and security optimizations.

By continuing to use Peepz, you consent to our use of cookies and tracking technologies as described in this policy. If you have any concerns or would like more information about how we use these technologies, please contact us. Your privacy and control over your data remain a top priority.

11. Changes to This Privacy Policy

Peepz is committed to continuously improving our services while ensuring transparency in how we handle your personal data. As our platform evolves, we may update this Privacy Policy periodically to reflect changes in our practices, technologies, regulatory requirements, or business operations.

When material changes are made that may impact your rights or how your data is processed, we will provide clear and timely notifications through the Peepz application, email, or other appropriate communication channels. We encourage you to review this Privacy Policy regularly to stay informed about how we protect your privacy and use your data.

Your continued use of Peepz after updates to this Privacy Policy constitutes your acceptance of the changes. If you disagree with any modifications, you should review your account settings or discontinue using our services. If you have any questions or concerns about these changes, please contact us—we are always here to help and ensure your data remains protected.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: Legal@peepzchat.io.